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Thursday
Jul282011

You really only get one chance to make a first impression

Tonangi Media & Design originally focused on producing videos for the internet and television, but many of our small business customers had a problem that we couldn't simply ignore any longer - their website. 

Many times your website is the absolute first interaction that customers have with your company. Some businesses do not feel that their website is of any great importance, especially when they have a brick & mortar store where they expect their customer to make their first impression of their business. However in today's world this is simply not the case.

Customers are using technology to find businesses that offer the products and services that they want and ultimately a customer uses your website to determine if you can offer the product or service that they are looking to purchase. There are many factors that a small business should consider when designing (or redesigning) their website. This includes: colors, branding, usability, typography, layout, and overall quality of your presentation. Even though there are some do-it-yourself templates usually offered by hosting companies, these typically do not take make use of up to date technology and can make your website seem amateurish. Another problem is that many of these templates simply don't work on mobile devices such as iPhones and iPads. There have been many times I have been walking around looking for a place to eat or drink and when I try to visit a restaurant or bar's website it's completely unusable on my mobile device. So I do what most people do -  I simply just try the next closest place. Those businesses probably don't think that their website is very important, but if customers can't see the content on their website then they are not going to visit your establishment.

So now that we have established that your website should be considered a priority, what can you do about it? Even if you happen to know HTML, CSS, and Javascript do you really have the time to design and code a website that can be used on virtually every device? Do you know how to create a website that is Google-friendly? The solution is to hire a professional to design your site with your needs in mind. This does not have to be an expensive undertaking, nor does it need to take months to accomplish.

Tonangi Media & Design has added web design and development to the services that we can be provide. Over the past two years, we've seen small businesses struggle with their website, and we have made redesigns for companies that have utilized us for video production in the past. This change comes naturally, as I, Vinod Tonangi (founder of Tonangi Design & Media), have been creating websites since 1999. Tonangi Design & Media  can develop your website, create a video for use on television and the web, and advertise your company using various methods.

For more information on how Tonangi Design & Media can create a website for business visit www.tonangi.com

 Vinod Tonangi | www.tonangi.com | phone: 201.252.7265 | fax: 619.566.4043

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Thursday
Sep172009

Is outsourcing overseas worth it for small businesses?

Many small businesses are considering outsourcing their work overseas to save money on their marketing, development, and other labor costs. Outsourcing is a viable option in many cases, but not all. If clients know exactly what they want then outsourcing might be the best option due to the savings in labor. However, in some cases a project could be so complex that the constant back & forth discussions between the client and the overseas developer might outweigh the potential savings from outsourcing a project overseas. Language barriers, culture differences, and a lack of familiarity with American consumers are common problems when solutions are outsourced. If a business does not have a clear understanding of what is needed, and frequent modifications are required then working with a developer overseas could not only be frustrating, but more costly.

If you are a small business that wants a website that is both functional and creative for a largely American demographic, and the development does not need 100+ hours of labor then it might be cost effective and less frustrating to work with a company in the states. For most companies your website is the first interaction a potential customer has with your product or service. Trying to save a few thousand dollars on the creative and development processes of your website (or other project) can be extremely short sighted, and costly adjustments may be required to appropriately fit your target demographic. On the other hand if you are a business and you need frequent manual updates, or your project is very labor intensive then outsourcing will most likely be your best option. It's up to to the business to decide what is right for them based on their needs. Get multiple quotes, review portfolios, and talk to the developer's previous customers before a decision is made.

Saving a few thousand up front can cost you millions in the long run, and spending too much money on development can leave you with very little money for marketing and attracting your customers to your website, or other place of business.

Vinod Tonangi | www.tonangi.com | phone: 201.252.7265 | fax: 619.566.4043

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